Privacy Policy — Lumina Sky Glass Services

Last Updated: January 2025

Lumina Sky Glass Services (“we,” “us,” or “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect the personal information you submit through our Facebook Lead Forms or any other contact method.

1. Information We Collect

When you submit a Facebook Lead Form or contact us directly, we may collect:

• Your name
  
  

• Phone number
  
  

• Email address (if provided)
  
  

• City / location
  
  

• Description of the issue (foggy window, screen repair, crank replacement, etc.)
  
  

• Photos you submit (optional)
  
  

2. How We Use Your Information

We use your information only for the following purposes:

• To contact you regarding your service request
  
  

• To provide quotes or schedule a visit
  
  

• To communicate about your appointment
  
  

• To improve our customer service
  
  

We do NOT sell, rent, or share your information with third parties.

3. Data Storage & Security

Your information is stored securely and only accessible to staff responsible for handling customer inquiries.
We take reasonable physical and digital precautions to protect your data.

4. How Long We Keep Your Information

We keep your information only as long as needed to provide the service or follow up on your request.
You may ask us to delete your information at any time.

5. Your Rights

You can request at any time:

• Access to the information we have
  
  

• Corrections to your information
  
  

• Deletion of your information
  
  

Contact us at: Luminaskyglass@gmail.com

6. Contact Information

If you have questions about this Privacy Policy, contact:

Lumina Sky Glass Services
Phone: 437-344-8490
Email: Luminaskyglass@gmail.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page with a new “Last Updated” date.